Support

We can help with the app — not with medical questions

Email support@glp1simple.app and we'll get back to you. Please don't include medical details you wouldn't want in an email.

If this is a medical emergency, call your local emergency number.

For severe or persistent symptoms — severe abdominal pain, persistent vomiting, signs of dehydration or an allergic reaction — contact your clinician or seek urgent care. GLP-1 Simple cannot help with medical issues.

How do I cancel my subscription?

Open Settings › Billing in the app and choose Manage billing. You keep access until the end of the period you paid for.

How do I export or delete my data?

Settings › Privacy lets you export everything you recorded, and permanently delete all of it.

I was charged unexpectedly.

Email support with the date and amount and we'll look into it right away.

Can you look at my records for me?

No. Your records are private to your account and support cannot review or interpret them.